Client: Snapflow is a technology company that offers a subscription cloud-based platform for developing and scaling business-oriented SaaS applications.
Challenge: As a startup, Snapflow required an experienced partner to design and develop a workflow management product to transform its existing paper-based ordering system into a scalable, SaaS-enabled solution. The objectives included enhancing the overall customer experience, improving order tracking and fulfillment, enforcing best practices, and ensuring total customer satisfaction. Snapflow sought to reduce order processing time, gain a technology-driven competitive advantage, and achieve these goals with minimal infrastructure and ongoing maintenance costs.
Solution: Engineers at SSI developed a robust, scalable, and user-friendly solution using Microsoft technologies hosted on Amazon’s EC2 Cloud platform. This overhaul completely transformed Snapflow’s order management system, integrating Microsoft .NET, SQL Server, SQL Server Integration Services (SSIS), Amazon S3, CyberSource, VoiceShot, and DNSExit technologies. The result was a high-performing, cost-effective product that met and exceeded Snapflow’s expectations.
Key features of the platform:
Workflow
- Efficient paperless workflow
- Streamlined order processing
Reporting
- Instantaneous reporting
- Increased business visibility
Support
- Rule-based Alerts & Communications
- Automatic Phone Calls & Emails
Advantage
- Quicker Time-to-Market
- Freedom to focus on core business
Reliability
- Dependable technology expertise
- Assured quality and timely delivery
Flexibility
- Flexible teams without overheads
- Cutting-edge scalable technology
