Client: Stadtwerke Heidelberg (SWH) is a leading energy provider in Heidelberg, Germany. They supply electricity, gas, and heat to customers in Heidelberg and surrounding regions, while also offering energy-saving services. As part of their commitment to sustainability, SWH focuses on innovative solutions for climate protection and efficiency in energy usage.
Challenge: SWH used a SAP-based system to collect energy consumption data from meters, which was critical for billing their clients and partners. However, the process lacked dynamic reporting capabilities. The company sought an advanced, highly visual data analytics dashboard that could present energy data in customizable formats, making analysis and reporting more efficient for both internal teams and external partners.
Solution: SSI developed a comprehensive web-based application that integrated seamlessly with SWH’s existing SAP system. The solution enabled real-time data extraction, feeding it into a customizable dashboard where users could generate detailed reports. The dashboard offered a variety of formats, including charts and graphs, tailored to the specific needs of different users. This allowed SWH’s clients and partners to access critical energy consumption data and make well-informed decisions using highly visual and easily interpretable reports.
Result: The web-based data analytics application significantly improved SWH’s ability to provide insightful energy consumption reports in various formats, enhancing decision-making for both their customers and partners. The added features streamlined internal reporting processes and elevated end-user satisfaction contributing to SWH’s improved service quality and customer engagement.
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