SSI’s Optimé® platform brings advanced predictive and optimization capabilities to Intellify®, helping health systems improve staffing precision, operational efficiency, and labor cost performance.
New York, NY., May 14, 2026 — Strategic Systems International (SSI) today announced an exclusive partnership with Cross Country Healthcare, Inc. (Nasdaq: CCRN) to make its Optimé® workforce optimization solution available through Cross Country’s Intellify®, the company’s workforce intelligence platform.
Optimé®, built by Strategic Systems International, is an advanced workforce forecasting and optimization solution that uses predictive analytics, machine learning, and mathematical optimization to help U.S. health systems align workforce supply with patient demand more accurately and efficiently. With this partnership, the Optimé® platform strengthens Cross Country’s ability to enable health systems with more predictive, connected, and operationally effective workforce strategies.
The Optimé® platform connects across major EHR, HR, payroll, and time-and-attendance systems, including Epic, Kronos, and Lawson. Its cloud-based suite of capabilities — SmartANALYTICS, SmartSTRATEGY, SmartSCHEDULE, SmartSTAFF, SmartPRODUCTIVITY, and SmartCREDENTIALS — enables U.S. health systems to align staffing with patient demand in real time. The platform has been deployed across academic medical centers, acute care hospitals, and complex union environments, serving nursing, allied health, physician, and other workforces.
Together, Cross Country’s Intellify® and SSI’s Optimé® bring a capability no health system can assemble alone: predictive workforce optimization layered onto Intellify®‘s connected data foundation, backed by 40 years of healthcare labor expertise. Not another point solution added to the stack; a unified intelligence layer that models demand, aligns supply, and quantifies the financial impact of every staffing decision. The measurable result: 5%– 10% reduction in total labor costs, compressed time to fill, and deployment aligned to real-time patient acuity rather than last quarter’s averages.
Those gains show up across the operation. Optimé® improves staffing precision, reduces misalignment between worker supply and patient acuity, and raises resource utilization, translating directly into fewer premium-rate shifts and lower agency dependence. The effect reaches clinical staff, too: schedules matched to actual demand, assignments aligned to skill and experience. Staff on the platform report higher schedule satisfaction, less unit-level friction, and lower turnover.
“Health systems are under constant pressure to align staffing with patient demand more accurately and more efficiently. By partnering with Cross Country, we have an opportunity to bring advanced workforce optimization to more organizations through a partner that understands the operational complexity of healthcare labor and shares our belief that better decisions start with better intelligence.”
Shoaib Abbasi, Founder and Chairman, Strategic Systems International
“This partnership reflects the future of workforce strategy. Health systems do not need more dashboards. They need better decisions, better visibility, and better operational control. Optimé® strengthens our ability to help clients manage labor more intelligently and more proactively, and it expands the value we are building through Intellify® and across the enterprise.”
Kevin Clark, Co-Founder and Chief Executive Officer, Cross Country Healthcare
For SSI, the partnership marks a significant expansion of Optim鮑s reach across the U.S. healthcare market — bringing the platform into a scaled channel that serves health systems nationally. The collaboration reflects SSI’s broader strategy: build systems that don’t just surface information but actively improve the decisions that drive operational and financial performance.
About Cross Country Healthcare
Cross Country Healthcare, Inc. (Nasdaq: CCRN) is a technology-driven healthcare workforce solutions company, delivering an AI-powered digital platform and advisory services backed by 40 years of healthcare labor expertise to help health systems optimize and sustain their entire labor ecosystem.
Through Intellify®, its cloud-based workforce intelligence platform designed to integrate with core hospital systems, Cross Country improves transparency across the labor ecosystem. Intellify® unifies workforce management across service lines, including non-clinical, nursing, allied health, and locums, into a single, centralized view of internal and contingent labor. Powered by real-time analytics and AI-driven insights, the platform helps leaders forecast demand, optimize labor utilization, streamline workflows, and improve cost efficiency while supporting high-quality care delivery.
About Strategic Systems International USA Ltd.
Strategic Systems International (SSI) is a global technology solution company specializing in enterprise solution development, AI systems, and digital transformation. With solutions like Optimé®, SSI builds intelligent platforms that combine advanced analytics, machine learning, and optimization to help organizations improve decision-making, operational efficiency, and long-term performance.
Media Contacts
Cross Country Healthcare/Intellify®
Karen Varga-Sinka
kvarga-sinka@crosscountry.com
Strategic Systems International
Danish Elahi Khan
dkhan@ssidecisions.com
