Digitally Driven Healthcare Staffing

Client: Operating in the USD 38.25 billion global healthcare staffing market (2023), our Client is one of the leading healthcare staffing companies in the US, assisting healthcare facilities in meeting their contract and per-diem staffing challenges. Their dedicated teams recruit and place qualified professionals in every specialty and area of healthcare. 

Challenge:

  • Competitive digital transformation needs in the healthcare staffing industry 
  • Need for a market-competitive vendor management system to connect hospitals, managed service providers, suppliers, and professionals 
  • Integration of data from multiple vendor applications into a single platform for better decision making 
  • High volume of daily transactions requiring scalable infrastructure 
  • Real-time two-way integrations required between client-owned digital platforms and market-leading software (Bullhorn, CTM, JobRobotics, etc.) and other healthcare systems 
  • Need for a job marketplace to connect per-diem nurses with upcoming job opportunities 
  • Enable business users to perform self-service reporting and analysis across multiple domains, while maintaining granular security controls and data access governance  

Solution:

  • Developed a market-competitive VMS solution connecting hospitals, MSPs, suppliers, and professionals  
  • Built cloud-based Data Warehouse combining data from 32 sources, with historic and ongoing data  
  • Created cloud-native serverless integration platform enabling API-based communication with Bullhorn, CTM, and JobRobotics  
  • Implemented comprehensive data framework with mapping, translation layer, and error handling capabilities  
  • Developed mobile and web portal displaying jobs based on credentials, preferences, and locations  
  • Established seamless two-way integration between client-owned digital platforms and market-leading software  
  • Delivered a specialized job marketplace platform for per-diem nurses 
  • Built a data lake with object and row-level security, featuring a drag-and-drop report builder that allows users to customize, combine, and share reports both internally and externally via email. 

Result:

  • Onboarded 40+ hospitals onto the VMS platform  
  • Increased per-diem nurse onboarding by 60%  
  • Reduced staffing placement time by 45% through automated matching and credentialing

Tools & Technologies:

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